7c777 Privacy Policy
This document clearly explains how your personal information is collected, why it is stored, and the circumstances under which it may be shared with third parties.
Introduction and Applicability
By using the 7c777 platform, you agree to the terms of this Privacy Policy. This policy applies to 7c777's website, mobile application, and any related services — covering every stage from registration through transactions, gameplay, and customer support.
7c777 takes the digital security of users in Bangladesh seriously. We believe that properly protecting members' information is the first requirement of a trustworthy online entertainment platform. To that end, we follow industry-standard security practices.
For help understanding any part of this policy, or if you have any questions, visit our FAQ section or contact the customer support team directly.
What Information We Collect
Various types of information are collected when you create an account and use services on 7c777. This information comes from two main sources — first, what you provide directly; second, what is automatically recorded while you use the platform.
Information You Provide Directly
- Full name and date of birth
- Email address and mobile number
- National ID or passport number (for identity verification)
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Content of messages sent to customer support
Automatically Collected Information
- IP address and device type
- Browser version and operating system
- Login time and session information on the platform
- Gaming history and transaction details
- Information collected through cookies and tracking technologies
It is against 7c777's policy to collect information from or keep active accounts for anyone under 21. Steps are taken during registration to verify age.
Purpose of Information Use
Collected information is used only for specific, lawful purposes. 7c777 never sells your information for personal gain.
Service Delivery and Operations
Information is used to create and verify your account, process deposits and withdrawals, provide bonuses, and manage gaming sessions. Verifying the relevant mobile banking number is required to complete transactions via bKash, Nagad, Rocket, or Upay.
Security and Fraud Prevention
Collected information is used to detect unauthorised access to accounts, attempts to create multiple accounts, and suspicious transactions. This is essential to protecting the interests of all members.
Customer Support and Communication
When you contact us via 24/7 live chat or email, your account information is used to provide assistance. Support is available in both Bengali and English.
Promotional Communication
If you have given consent, you may be notified by SMS or email about new offers, bonuses, or platform updates. This consent can be withdrawn at any time.
Analytics and Improvement
Aggregated (anonymised) statistics are used to improve platform performance and make the user experience smoother. No individual can be identified from this analysis.
Sharing Information with Third Parties
7c777 never sells your personal information to third parties. However, limited information may be shared in the specific circumstances described below:
Service Provider Partners
Necessary information is shared with trusted third parties for payment processing, identity verification, and managing technical infrastructure. These partners are contractually bound to maintain the confidentiality of the information.
Legal Obligations
Information may need to be disclosed due to a court order, a lawful request from a government authority, or another legal obligation. In such cases, only the amount of information required by law is provided.
Fraud Prevention
Information may be shared with relevant authorities to prevent fraud, money laundering, or misuse of the platform.
Business Transfers
In the event of a future business merger or acquisition, your information may pass to the new entity, provided the terms of this policy are maintained.
Cookies and Tracking Technologies
Cookies and similar technologies are used to improve the experience of using the 7c777 website and app. These technologies help keep your login session active, save your preferences, and maintain security.
Essential Cookies
Required for the core functionality of the platform. Used to maintain login sessions, security tokens, and basic preferences. Disabling these will prevent the platform from working correctly.
Functional Cookies
Store information about language preferences, game settings, and user habits. This makes the experience smoother on subsequent visits.
Analytics Cookies
Help understand which pages are used most and where issues occur. The data collected is aggregated and non-identifiable.
Data Security Measures
Both technical and administrative security measures are in place to keep all information collected on the 7c777 platform secure. Our goal is to fully prevent unauthorised access, damage, or disclosure of your information.
Encryption Technology
All information sent through the website and app is encrypted using SSL (Secure Sockets Layer) technology. This prevents third parties from reading your financial information during transactions.
Limited Access
Only specific staff members who work under a confidentiality agreement can access your sensitive information. Unnecessary access to data is strictly prohibited.
Response to a Data Breach
In the event of a data security breach, affected members will be notified as quickly as possible and immediate steps will be taken to minimise the damage.
Data Retention Period
7c777 does not retain information beyond what is necessary. Once a specific purpose has been fulfilled or a legally defined time limit has passed, information is deleted or deactivated.
Active Accounts
All relevant information is retained while an account is active — for service delivery, transaction history, and support.
Closed Accounts
Even after an account is closed, certain information may be retained for a defined period as required by legal and regulatory obligations.
Transaction Records
Records of financial transactions may be kept for an extended period for dispute resolution, fraud investigation, and legal purposes.
Analytics Data
Anonymised analytics data may be retained indefinitely, as no individual can be identified from it.
Your Rights and Controls
As a 7c777 member, you have the following rights over your personal information. Contact the customer support team to exercise these rights.
Right to Access
You have the right to ask what information 7c777 holds about you.
Right to Correction
If any of your information is incorrect or incomplete, you can request that it be corrected or updated.
Right to Deletion
In certain circumstances — such as after closing your account — you have the right to request that your information be deleted.
Right to Restrict Processing
For disputed information, you can request that processing be temporarily suspended.
Right to Object
You have the right to object to your information being used for marketing or personalisation purposes.
Right to Data Portability
You have the right to request your information in a structured format.
As part of responsible gaming, you also have access to the self-exclusion and account limit features described in the Responsible Gaming section, which form part of your right to control your information.
Protection of Minors' Information
7c777 is a 21+ platform. Registration by anyone under 21 is strictly prohibited, and this platform does not knowingly collect any information from them.
If it is found that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be permanently closed. Parents or guardians with any concerns about this may notify our support team.
Policy Changes and Updates
This Privacy Policy may be updated from time to time as our services or the legal environment changes. Members will be notified of any significant changes by email or through a notice on the platform.
Continuing to use the platform after a revised policy is published will be considered acceptance of the new policy. You are therefore encouraged to review this page regularly.
To learn more about 7c777 — such as our company background, values, and operations — read the About Us page.
Contact and Support
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights over your information, contact the 7c777 support team.